Kathryn Stranex

Car-Buying App Registration

Car-Buying App Registration

The Challenge

Write a multi-screen registration experience for a car-buying app that lets users view discounted prices. The app also enables dealers to call and email the user so they'll visit the dealership to buy a car.

Registering a new account can be a major-turnoff. If the process is too time-consuming, the user will bail and find a competitor. To prevent this, my UX text has to (1) convince the user that it’s worth signing up, and (2) make the sign-up experience as easy as possible.

My Solution

My text makes it clear what the user gets from signing up:

  1. Under the brand name (Osiris) is a brief description of the perks of signing up. They’ll get an abundance of choice. They’ll also be able to access discounts. I also establish Osiris’s reputation as South Africa’s largest car marketplace.
  2. The preferences page tells the user why this step will be worth it (to help the app find the perfect car for them).

My text makes sign-up quick and painless.

  1. The text supports the design. It’s simple and stripped-down to keep the user undistracted so they complete the whole sign-up process.
  2. To save time, the form only requires 3 piece of information. Agreeing to terms and conditions is not a separate option. The user can also choose to sign up using socials which can make the process easier. Inputting preferences can be skipped.
  3. The user can also start using the app (with limited functionality) before their account has been confirmed.
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